Refund Policy

A full refund is only applicable when your application has not yet been submitted to Australian Government or rejected (Government processing charge could be deducted from full amount). Once your application is submitted and you have received an approved visa, cancellation and refund is not available. Once you have submitted the application, it is assumed and you have agreed with our policies and we may immediately start the document authorization processing.

By using our services and website, you agree to fully indemnify and hold harmless including our agents, employees, and shareholders harmless and waive the right to pursue litigation from troubles that may arise as a result from the misuse or abuse of our site.
Contact us to request a refund. Cancellations and refunds will be processed within 12 hours of the request and takes around 4 weeks to return to your bank account.

Our site is using SSL encryption and
taking steps to secure credit card information. is a private company not affiliated with the Government of Australia. We assist visitors from eligible countries to apply for an Australia Visa Online with advising our clients through the Australian visa process. If you wish to apply directly, you may apply through Australian Government.
If you wish to submit your application through the Australian Government website for a lower price and reduced assistances you may apply there. Our application service fee is USD 55. It is quoted with Government processing fee of application and Service charge. The applicants who doesn’t wish to submit through our website, can file an application through the Australian Government and Border Protection.

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