A full refund is only applicable when your application has not yet been submitted to Australian Government or rejected (Government processing charge could be deducted from full amount). Once your application is submitted and you have received an approved visa, cancellation and refund is not available. Once you have submitted the application, it is assumed and you have agreed with our policies and we may immediately start the document authorization processing.

By using our services and website, you agree to fully indemnify and hold harmless auvisaeta.org including our agents, employees, and shareholders harmless and waive the right to pursue litigation from troubles that may arise as a result from the misuse or abuse of our site.
Contact us to request a refund. Cancellations and refunds will be processed within 12 hours of the request and takes around 4 weeks to return to your bank account.